Alert: Please help us to help you

Our clinicians are currently managing four times the usual volume of test results. Many of these results are fragmented, duplicated, missing clinical details, and using inconsistent units, which significantly increases the time needed to review them properly.

We kindly ask for your patience during this time. There is no need to repeatedly call or message the practice to check if your results have been reviewed - we assure you that we are working through them as quickly and thoroughly as possible.

At present, we are unable to send SMS updates regarding test results. However, please be rest assured that if there are any serious or abnormal findings, we will contact you directly. In the meantime, we encourage you to check your results through the NHS App or online patient record. If your results appear incomplete, please check again in a few days.

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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

As a Rushcliffe patient you can now access routine appointments in the evenings and at weekends. These appointments are best suited for things that will not need ongoing review by your usual practice.

You can book through your surgery during opening hours for appointments between 6.30pm and 8pm in the evening on weekdays and between 8.30am and 12.30pm at weekends. If you request one of these appointments, which are outside of usual working hours you will be offered a slot with a Rushcliffe GP, Nurse or Healthcare Assistant at one of three locations across the borough.

The location will depend on the day of your appointment.

The additional evening and weekend appointments will be available at:

Cotgrave Surgery

Radcliffe-on-Trent Health Centre

East Leake Health Centre

Castle Healthcare Practice

Keyworth Medical Practice

PLEASE NOTE THAT ALL ENHANCED HOURS APPOINTMENTS ARE PREBOOKABLE ONLY BY CONTACTING YOUR OWN GP PRACTICE.

THERE IS NO WALK IN SERVICE OFFERED.

IF YOU REQUIRE URGENT ASSISTANCE BEFORE 8AM OR AFTER 6.30PM, PLEASE CALL 111.

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Use this service to get your NHS number. Your NHS Number is a 10 digit number. You don’t need to know your NHS number to use NHS service, but it may be useful to have it.

We are a PartnersHealth Practice.

PartnersHealth  was formed on 2nd October 2015 by the GP Partners of the General Practices in Rushcliffe in response to the changing NHS landscape. It is constituted as a membership organisation, a partnership of partnerships.

PartnersHealth aims to enhance individual practices business resilience, develop standard processes, reduce variation and increase quality and patient engagement leading to enhanced delivery and experience of care.

For more information please visit the PartnersHealth website: http://partnershealth.co.uk/